Private Patient Unit

Image of the RJAH private healthcare advert relax you are in good hands

The privacy and comfort of home -
in a leading specialist hospital

Ludlow Ward has been created to give patients an environment of the highest quality and that is appropriate to the international standing of a hospital with the reputation of The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust.

The ward has its own permanent nursing staff with vast experience in Orthopaedic nursing, so that every patient receives individual care and attention. All of our staff undergo regular training updates to ensure that excellent patient care is maintained.

Ludlow Unit is accreditated with the highest Quality Standard ISO 9001.

Patients are welcome to visit Ludlow Unit prior to their treatment date to familiarise themselves with the services and to ask any questions prior to admission. Please contact us to arrange a suitable time to visit.

Your stay on Ludlow Unit

The dedicated Ludlow Private Patient Unit currently comprises 16 single en-suite rooms furnished and equipped to a high standard. The en-suite facilities have walk-in showers to facilitate bathing for patients whose operations makes it difficult for them to use a bath. This is particularly practical for patients in wheelchairs.

Each room is tastefully decorated and has TV, direct dial telephone and nurse call system. Free Wi-Fi is available throughout the hospital. To help make you stay as comfortable as possible, you have the choice of a daily newspaper.

Tea, coffee or other beverages are available throughout the day. The choice of meals is varied, the quality of food excellent and, given our international clientele, we cater for special and ethnic diets.  If you would prefer something that is not on the menu, this can usually be arranged.

Pre operative assessment

You will be asked to attend a pre-operative assessment prior to your surgery where you will be asked to fill out your details in a booklet called a pathway. This pathway will follow your journey throughout your time in hospital. A number of procedures will be completed including; observations, blood tests, height and weight checks. You may then be seen by a nurse practitioner to assess your fitness for surgery and possibly a registrar to sign your consent form.

Please note if you are taking either HRT or a contraceptive pill you may need to stop your medication one month prior to surgery.

If you are having an operation or examination under anaesthetic or a spinal x-ray procedure, you will be asked to read and sign a form. Your Doctor will explain what is to be done and why it is necessary but please ask questions to clarify what you do not understand.

On arrival for Admission

On arrival at the ward, you will be met by a member of the ward team.

There are many staff involved in your care. All staff wear a name badge, and if you are in doubt, please ask staff to introduce themselves. You will be under the care of a specialist consultant. If he is a Surgeon, he is known as “Mr”, otherwise “Dr”. A number of Doctors are under direction of the Consultant and they will also visit you on the ward to check your progress.

A Staff Nurse, usually a leader of a nursing team, is under the overall direction of the Ward Manager or Sister, who is in charge of the ward.

Private Patient Administrator, Elaina Lewis, will be able to assist you with your insurance claims and provide estimates for charges likely to be incurred. She will also be able to provide quotations for the cost of treatment for non-insured patients.

Post operative after-care

Our nursing and physiotherapy staff support patients in making arrangements for their ongoing care after discharge. 

Image of RJAH private healthcare logo Image of private patients unit building from outside

Contact Us:

Private Patient Administrator: 01691 404307
 
Ward Manager: 01691 404420
 

Visiting Times:

On your operation day we do not encourage lengthy stays. Our visiting times are:
 
11.00am - 12.00pm
 
1.30pm - 5.00pm
 
6.30pm - 9.00pm