Care Quality Commission Inspection

CQC Report

The first Care Quality Commission (CQC) quality report for The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust (RJAH) was published on 3 March 2016.

The report praised the caring of staff in The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust and identified important areas for improvement.

The report follows a comprehensive inspection by the CQC in October 2015, during which they assessed the Trust’s services.

The CQC rates services by classifying them as Outstanding, Good, Requires Improvement or Inadequate against five criteria including whether services are safe, effective, caring, responsive and well-led.

Overall, RJAH has been rated as “Requires Improvement” by the CQC. We are rated as ‘Good’ for caring and for the quality of our surgery services.


Front page of CQC Bulletin

Further Information


In order to give patients, the public and staff a detailed overview of the report and its key findings, we have put together a special CQC Report Bulletin. 

It contains:

  • A round-up of the report from John Grinnell, Acting Chief Executive
  • A detailed analysis by Bev Tabernacle, Director of Nursing, of the major themes in the report
  • A summary of the highlights and the key areas for improvement
  • An overview of our ratings

You can read a copy of the bulletin by clicking here.


Making improvements

In response to the findings contained within the CQC Report, the Trust has produced an action plan to address every point raised.

This plan was presented to the Trust's Board of Directors for the first time at its meeting on 24 March 2016. An updated version of the plan is being presented to the Board every month in order for assurance to be provided that progress is being made and that the changes implemented have had the desired effect.

Click here to read the latest version of our CQC Action Plan, which was seen and noted by the Board of Directors on 24 November 2016.