13 November 2019 CEO Blog Post

I can't believe I am writing this

I have kids like many of you will have. They are not born with prejudice and so I can’t actually believe I have to write this.

Their music and sporting heroes are black. They watch women’s football with the same passion as men’s football. They try and replicate the performances of Paralympic stars. Their friends are from different faiths and backgrounds. Some of their relatives and friends are gay.

It is extremely distressing in 2019 to see reports in recent days of NHS staff being the victim of racial discrimination. As CEO of The Robert Jones and Agnes Hunt Orthopaedic Hospital, my position is absolutely clear: it is not acceptable and it will not be tolerated here.

We have a zero tolerance approach to all discrimination or abuse. That applies equally to staff, patients and visitors. If someone refuses treatment from any member of staff at RJAH because of the colour of their skin, or because of their ethnicity, gender, sexuality or faith, then they will politely but firmly be told to change that attitude or go elsewhere. We will not tolerate discrimination, no matter what form it takes. If you ask for a white doctor, nurse or therapist, you will be told no.

All of our people should be confident that, as a senior leadership team, we have your backs and we will support you. And please know that you will be safe telling us about such incidents so that we can address them. My door is always open, and I am sure I can speak for any of my Board colleagues in saying the same applies to them, too.

The NHS is the success story it is precisely because of its remarkable, diverse workforce. We can, and we must, change attitudes and educate people that discrimination in all its ugly forms is not acceptable.

Kind regards,


Mark Brandreth
Chief Executive


Image of Mark Brandreth, Chief Executive

Do you have any thoughts or comments on this blog entry?

If so, please send to rjah.chief.executive@nhs.net.