Approachable and thoughtful Ward Clerk named Health Hero

Release Date: 26/07/2018

Approachable and thoughtful Ward Clerk named Health Hero

A Ward Clerk who has been described as ‘approachable, kind and thoughtful’ has been named July’s Health Hero at The Robert Jones and Agnes Hunt Orthopaedic Hospital.

Tina Davies, who works on Baschurch Day Unit at the Oswestry-based hospital, won the award for being an amazing ambassador and first point-of-contact for the unit.

The award is presented to unsung heroes from across the hospital, who are nominated by their colleagues for going above and beyond.

Tina was nominated by Rachel Owen, Staff Nurse, on Baschurch Day Unit.

She said: “When you arrive at Baschurch, Tina is sat at the reception desk is often the first person patients and families meet.

“She greets people with a friendly, genuine smile and effortlessly puts people at ease, especially when their emotions and nerves can be running high.

“Throughout the years I’ve worked with Tina, she goes above and beyond the call of duty to ensure she does everything in her power to benefit her colleagues, patients and their relatives.

“Tina is very intuitive and caring and I feel very privileged to work alongside her.”

The award was presented to her by Mark Brandreth, Chief Executive, in front of patients on Baschurch Day Unit who were waiting to go for surgery.

Tina said: “I’m so shocked, it hasn’t hit home that Rachel nominated me and I was chosen as a winner but I’m so grateful.

“I absolutely love the hospital, I’ve worked here for 10 years and I’ve met some amazing people and made great friends along the way – I’m very lucky.”

She was announced the latest winner at today’s Board of Directors meeting.

Mark said: “Tina is really on the frontline, she is often the first person our patients interact with when they come to Baschurch Day Unit.

“It’s so important she leaves a positive impression on them, as that can have a huge impact on how they perceive their whole experience at the hospital.

“Rachel’s words really highlighted her willingness to go the extra mile, and even the patients had positive things to say about Tina when they arrived at the unit. She is a very worthy winner.”

 

Picture caption: Rachel Owen, Staff Nurse; Tina Davies, Ward Clerk; Mark Brandreth, Chief Executive; and Rachael Flood, Baschurch Day Unit Manager. 



Back to News