‘Truly deserving’ Orthotic Assistant is latest Health Hero

Release Date: 28/02/2019

‘Truly deserving’ Orthotic Assistant is latest Health Hero

A member of the Orthotics team who goes “above and beyond” is the latest winner of the Health Hero Award at The Robert Jones and Agnes Hunt Orthopaedic Hospital.

Clare Pugh, Orthotic Assistant, won the February award after receiving a nomination from Ffion Woods, Senior Orthotist.

The Orthotics department at the Oswestry-based hospital help treat and rehabilitate patients by providing braces, specialist footwear and orthoses to aid movement, correct deformities and relieve discomfort.

The Health Hero Award is presented to unsung heroes from across the hospital who are nominated by their colleagues for going the extra mile.

Ffion said: “Clare is truly deserving of the title Health Hero – she goes above and beyond her duties as an Orthotic Assistant and is always eager to help with a cheerful smile.

“She regularly assists the Orthotists with their clinical duties including setting up clinic rooms and attending clinics at schools to ensure appointments run seamlessly. She also always provides reassurance and kind words to patients when needed.

“Her role is always developing, and this ever-changing job description would be daunting to some people but Clare embraces new challenges.

“She is also such a delightful person who is always keen to learn more and proactive and dependable.

“Clare never expects praise for what she does, but our department would not be as organised or as happy without her.”

Clare was presented her award by Chief Executive Mark Brandreth alongside a box of fruit and vegetables donated by Box of Goodness.

Clare said: “I am completely shocked and surprised to be chosen as this month’s Health Hero.

“I’m so grateful to Ffion for nominating me – it really means a lot to be appreciated by my colleagues.

“Orthotics is a great department and I feel extremely lucky to be part of it. I’m always happy to help out when needed and it’s lovely to be recognised for that.”

Mark said: “It was clear to me from Ffion’s words that Clare is a key member of our Orthotics department.

“She plays an extremely important role in supporting the team day-to-day and it’s an absolute pleasure to present her with the Health Hero Award as a token of our appreciation.”

Photo caption: Mark presenting Clare with her award alongside her colleagues from Orthotics. 

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