Visiting someone in hospital

This page was last updated on Monday 22 March.

Limited patient visiting has now resumed for some of our patients.

Limited patient visiting has resumed for our longer stay patients on the Midland Centre for Spinal Injuries (MCSI) and Sheldon Ward – with exception for shorter stay patient with exceptional needs, for example; paediatric patients and those wanting to visit any patients on an end-of-life care pathway. Exceptional circumstances could also refer to people with a learning disability or dementia, where there may be increased distress. It could also mean that allowing a visitor may be of significant benefit to that patient.

Any other relatives who feel they have exceptional circumstances as to why they should be allowed to visit will need to discuss on a case-by-case basis with the nurse-in-charge.

Patients will be allowed one named visitor (or two on the MCSI).

Visitors will need to wear face masks at all times and will be provided with a surgical face mask by the Trust on arrival, and must follow guidance on hand hygiene and social distancing whilst in hospital.

When visiting restrictions were relaxed previously, we asked that visitors booked their visits with the Ward Clerk. That process ensured visiting ran smoothly and seamlessly, and we would like to see that process reintroduced again for all wards.

 We will continue to monitor the situation closely, and we hope people understand that we might have to close to visitors again if we see an increase in coronavirus cases, either within the community or within the hospital. Safety will always be our first priority.
Those who are able to visit patients under exceptional circumstances should not visit if they are experiencing symptoms, or if they have been in contact with someone who is a suspected or confirmed case of covid-19 in the past 14 days.

Outpatient appointments

These changes do not apply to people attending for appointments in the Main Outpatients Department, who must continue to attend their consultation alone unless by prior agreement with the department.

This is due to space restrictions in the Main Outpatients which mean adequate social distancing could not be maintained if patients were accompanied.

If you are bringing someone to an outpatient appointment then you can only take them as far as the Main Entrance. You can then either make use of the cafe in the Main Entrance (currently open Monday to Friday 10am to 4pm), or return to your car to wait.