Video consultations

With the support of NHS England and NHS Improvement, we are now offering video consultation to some of our patients. This forms part of our response to the COVID-19.

Attend Anywhere is a secure NHS video call service for patients with pre-arranged appointment times only. The decision to offer this type of appointment will be made by a clinician depending on your individual care needs.

Video consultations are easy to use and are often more convenient

Please note: Attend Anywhere will not work on Internet Explorer or Firefox browsers, if you’re using a desktop, laptop or Andriod tablet/smartphone please download Google Chrome or if using a Mac, iPad or iPhone, you’ll need to use  Safari for free.

Make sure you join the video appointment from a stable internet connection and a private area.
 

My appointment

If you are due to have a video consultation, we will schedule your appointment as normal and send you the details of the appointment date and time.

Before your appointment, please ensure you use our Test Call service below to test your equipment. You can do this by clicking the button below:


Five minutes before your appointment time, click on the relevant service below. You will then be prompted to enter your first name, last name, date of birth and phone number.  The information you submit will help us to identify you, please click ‘submit’ to proceed.

Once signed in, please wait for your clinician to greet you.

(We will not store the details you submit and any details will be transferred securely).

Ensure you complete all details including your date of birth and a phone number we can call you back on if there are any difficulties. We will not store the details you submit and any details will be transferred securely.

Below is a list of specialties. Your appointment video call will fall under one of these headings.



This service includes any appointments relating to sports injuries, foot and ankle, arthroplasty, hand and upper Limb, spinal disorders and paediatrics.

 



Please click this buttin for any appointments relating to rheumatology and metabolic, neurology, neuromuscular, ORLAU, Montgomery Unit and pharmacy.




Please click on the button for any appointments relating to therapies, including physiotherapy.


 

If you’re unsure what category your appointment falls under, please click here to join the general waiting area.



Testimonials 

"I was very impressed and relieved with the rolling out of Attend Anywhere. The team ensured that the system was up and running smoothly for our service user and the arranged interpreter. Video appointments like this are going to be so essential over the coming years, especially for people whose first language is not English." Amanda Jones, Shropshire Support Refugees